Refund Policy
The refund decision must be made within three business days.

Company: ZealsTECH
Website: www.zealstech.com
Email: [email protected]

Refund Eligibility

Refunds are only applicable under the following conditions:

Scenario	Refund Eligibility
Cancellation before project commencement	Full or partial (case-by-case)
Cancellation after partial project delivery	Prorated refund
Completed deliverables	Not eligible
Subscription or retainer-based services (mid-cycle exit)	Not eligible unless agreed
Duplicate payment or billing error	Full refund

Note: Refunds will not be issued for:

• Services that have already been rendered
• Missed deadlines due to client-side delays
• Change of mind or scope outside the original agreement

 

How to Request a Refund

To request a refund, please email us at [email protected] with:

• Your full name/company name
• Project/service name
• Invoice/payment ID
• Reason for cancellation/refund request

Our team will review the request and respond within 7 business days.

Refund Processing Time

• Approved refunds will be processed within 10–15 business days.
• Refunds will be issued through the original method of payment (e.g., bank transfer, credit card, PayPal, etc.).
• Any international bank charges, conversion fees, or gateway charges will be deducted from the refunded amount.

Dispute Resolution

If you are dissatisfied with our service, we encourage you to first contact us directly. Most issues can be resolved quickly through mutual understanding. If required, disputes will be handled under Laws of Pakistan.

For more information or assistance, feel free to contact us at [email protected]